Medical Social Work Program Coordinator
Summary Education Debt Reduction Program (EDRP) Authorized:
This position is eligible for EDRP, a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of your start date. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.
Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:
United States Citizenship:
Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
Education:
Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE)
Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited
A doctoral degree in social work may not be substituted for the master's degree in social work
Verification of the degree can be made by going to to verify that the social work degree meets the accreditation standards for a masters of social work
Licensure:
Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level
Current state requirements may be found by going to
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)
Grade Determinations:
In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates
Must pass VA Driver's Physical and be able to operate Government vehicles
Medical Social Work Program Coordinator, GS-13:
(1) Experience/Education
One year of experience equivalent to the GS-12 grade level
Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency
Candidates may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience
(2) Licensure/Certification
Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure
(3) Demonstrated Knowledge, Skills, and Abilities
In addition to the experience above, the candidate must demonstrate all of the following KSAs
(a) Skill in coordinating and implementing one or more specialty program(s), across the facility
(b) Skill in local policy and practice development, procedures, and/or practice guidelines for the program as prescribed by the program handbook or national directive
(c) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s)
(d) Ability to collaborate with internal and external partners to further program goals and enhance patient centered care
(e) Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluations; and selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action
(f) Ability to oversee the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget
(g) Knowledge of organizational structure and impact on program operations
(4) Assignment
For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time
At this grade level, social worker program coordinators oversee the administrative and clinical aspects of a major specialty treatment program, such as, but not limited to:
Post Traumatic Stress Disorder, Substance Abuse Treatment Program, Home-Based Primary Care, Mental Health Intensive Case Management, Caregiver Support Program or Transition and Care Management Program, or a combination of programs located at one facility or multiple divisions of a facility
They are responsible for coordinating interdisciplinary staffing, work assignments, budget, treatment services provided, and admission criteria for the program
The program coordinator may or may not have supervisory responsibilities
They have full responsibility for all phases of service delivery for a major specialty program
The program coordinator is responsible for the program's resource and fiscal management, monitoring control points developing the annual budget, operating within that budget, and accounting for appropriated funds
They are administratively responsible for the programming and operations of the program assigned, develop policies and procedures for program operation, and prepare reports and statistics for facility, VISN, and national use
Program coordinators provide leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs for assigned staff
They initiate and conduct program or service audits and complete designated clinical practice audits and reports, including productivity
Program coordinators oversee program operations and evaluations, identifying areas for improvement, gathering relevant data, assessing the data, developing and implementing ideas for improvement, and evaluating efficacy of improvement efforts
Preferred
Experience:
Social Worker in the following areas and teams:
residential (Hospice Care, Community Living Center/CLC, Lodge and general patient flow) and outpatient services in Patient Aligned Care Teams (PACT), the Urgent Care Center (UCC), Home Based Primary Care (HBPC), Care Coordination and Integrated Case Management and the Military 2 VA Program
Spinal Cord Injury and the Traumatic Brain Injury/Polytrauma programs
References:
VA HANDBOOK 5005/120 PART II APPENDIX G39 The full performance level of this vacancy is GS-13
Physical Requirements:
See VA Directive and Handbook 5019, Employee Occupational Health Services.
Duties VA Careers - Social Work:
Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf Social Work:
vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Social-Worker-Career-Flyer.pdf Please note this position will require 50% or more of local community travel.
FUNCTIONS OR SCOPE OF ASSIGNED DUTIES BUT NOT LIMITED TO:
Supervisory 90% a.
The incumbent supervises a group of employees performing work up to and including GS 12 Program Coordinators and provides administrative, technical and clinical supervision necessary for accomplishing the work of the unit.
b.
The incumbent performs the administrative and personnel management functions relative to staff supervised.
Incumbent will have established guidelines and performance expectations for staff, clearly communicated through the formal employee performance management system.
c.
The incumbent is responsible for furthering the goals of equal employment opportunity (EEO) by taking positive steps to assure the accomplishment of affirmative action objectives and by adhering to nondiscriminatory employment practices in regard to race, color, religion, sex and affirmative action for the area under incumbent supervision in the following:
(1) merit promotion of employees and recruitment and hiring of applicants, (2) fair treatment of all employees, (3) encouragement and recognition of employee achievements, (4) career development of employees, and (5) full utilization of their skills.
Clinical 10% a.
Screening/Assessment - The Social Worker will develop psychosocial assessments of Veterans in collaboration with the interdisciplinary treatment team, the Veteran and family members/significant others.
The goal of the psychosocial assessment is to document the Veteran's strengths, limitations and internal/external supports and service needs in order to optimize the Veteran's functional status.
b.
The incumbent demonstrates an understanding of the range of treatment and skills needed for all Veterans, being sensitive to human growth and development, age-appropriate needs and concerns of the Veteran, and will provide current and advanced techniques to the treatment of this Veteran population.
It is the responsibility of the Social Worker, working within the interdisciplinary treatment team, to share in the development of a treatment plan with the Veteran based on this psychosocial assessment.
The initial psychosocial assessment will be completed as specified by the policy or standard operating procedure for the assigned work area.
c.
Treatment Planning/Goal Setting - The Social Worker is responsible for contributing to the development of the treatment plan and setting achievable treatment goals with the Veteran, family members/significant others and other Outpatient Mental Health clinical staff.
d click apply for full job detailsEstimated Salary: $20 to $28 per hour based on qualifications.
This position is eligible for EDRP, a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of your start date. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.
Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:
United States Citizenship:
Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
Education:
Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE)
Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited
A doctoral degree in social work may not be substituted for the master's degree in social work
Verification of the degree can be made by going to to verify that the social work degree meets the accreditation standards for a masters of social work
Licensure:
Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level
Current state requirements may be found by going to
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)
Grade Determinations:
In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates
Must pass VA Driver's Physical and be able to operate Government vehicles
Medical Social Work Program Coordinator, GS-13:
(1) Experience/Education
One year of experience equivalent to the GS-12 grade level
Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency
Candidates may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience
(2) Licensure/Certification
Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure
(3) Demonstrated Knowledge, Skills, and Abilities
In addition to the experience above, the candidate must demonstrate all of the following KSAs
(a) Skill in coordinating and implementing one or more specialty program(s), across the facility
(b) Skill in local policy and practice development, procedures, and/or practice guidelines for the program as prescribed by the program handbook or national directive
(c) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s)
(d) Ability to collaborate with internal and external partners to further program goals and enhance patient centered care
(e) Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluations; and selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action
(f) Ability to oversee the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget
(g) Knowledge of organizational structure and impact on program operations
(4) Assignment
For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time
At this grade level, social worker program coordinators oversee the administrative and clinical aspects of a major specialty treatment program, such as, but not limited to:
Post Traumatic Stress Disorder, Substance Abuse Treatment Program, Home-Based Primary Care, Mental Health Intensive Case Management, Caregiver Support Program or Transition and Care Management Program, or a combination of programs located at one facility or multiple divisions of a facility
They are responsible for coordinating interdisciplinary staffing, work assignments, budget, treatment services provided, and admission criteria for the program
The program coordinator may or may not have supervisory responsibilities
They have full responsibility for all phases of service delivery for a major specialty program
The program coordinator is responsible for the program's resource and fiscal management, monitoring control points developing the annual budget, operating within that budget, and accounting for appropriated funds
They are administratively responsible for the programming and operations of the program assigned, develop policies and procedures for program operation, and prepare reports and statistics for facility, VISN, and national use
Program coordinators provide leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs for assigned staff
They initiate and conduct program or service audits and complete designated clinical practice audits and reports, including productivity
Program coordinators oversee program operations and evaluations, identifying areas for improvement, gathering relevant data, assessing the data, developing and implementing ideas for improvement, and evaluating efficacy of improvement efforts
Preferred
Experience:
Social Worker in the following areas and teams:
residential (Hospice Care, Community Living Center/CLC, Lodge and general patient flow) and outpatient services in Patient Aligned Care Teams (PACT), the Urgent Care Center (UCC), Home Based Primary Care (HBPC), Care Coordination and Integrated Case Management and the Military 2 VA Program
Spinal Cord Injury and the Traumatic Brain Injury/Polytrauma programs
References:
VA HANDBOOK 5005/120 PART II APPENDIX G39 The full performance level of this vacancy is GS-13
Physical Requirements:
See VA Directive and Handbook 5019, Employee Occupational Health Services.
Duties VA Careers - Social Work:
Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf Social Work:
vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Social-Worker-Career-Flyer.pdf Please note this position will require 50% or more of local community travel.
FUNCTIONS OR SCOPE OF ASSIGNED DUTIES BUT NOT LIMITED TO:
Supervisory 90% a.
The incumbent supervises a group of employees performing work up to and including GS 12 Program Coordinators and provides administrative, technical and clinical supervision necessary for accomplishing the work of the unit.
b.
The incumbent performs the administrative and personnel management functions relative to staff supervised.
Incumbent will have established guidelines and performance expectations for staff, clearly communicated through the formal employee performance management system.
c.
The incumbent is responsible for furthering the goals of equal employment opportunity (EEO) by taking positive steps to assure the accomplishment of affirmative action objectives and by adhering to nondiscriminatory employment practices in regard to race, color, religion, sex and affirmative action for the area under incumbent supervision in the following:
(1) merit promotion of employees and recruitment and hiring of applicants, (2) fair treatment of all employees, (3) encouragement and recognition of employee achievements, (4) career development of employees, and (5) full utilization of their skills.
Clinical 10% a.
Screening/Assessment - The Social Worker will develop psychosocial assessments of Veterans in collaboration with the interdisciplinary treatment team, the Veteran and family members/significant others.
The goal of the psychosocial assessment is to document the Veteran's strengths, limitations and internal/external supports and service needs in order to optimize the Veteran's functional status.
b.
The incumbent demonstrates an understanding of the range of treatment and skills needed for all Veterans, being sensitive to human growth and development, age-appropriate needs and concerns of the Veteran, and will provide current and advanced techniques to the treatment of this Veteran population.
It is the responsibility of the Social Worker, working within the interdisciplinary treatment team, to share in the development of a treatment plan with the Veteran based on this psychosocial assessment.
The initial psychosocial assessment will be completed as specified by the policy or standard operating procedure for the assigned work area.
c.
Treatment Planning/Goal Setting - The Social Worker is responsible for contributing to the development of the treatment plan and setting achievable treatment goals with the Veteran, family members/significant others and other Outpatient Mental Health clinical staff.
d click apply for full job detailsEstimated Salary: $20 to $28 per hour based on qualifications.
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